Frequently Asked Questions
Everything you need to know about shopping with GreenCuts Field Equipments. Can't find an answer? Just get in touch.
Do you deliver nationwide?+
Yes. We deliver across the country, with free delivery on orders over $99. Larger machinery may need a delivery booking which our team will arrange with you.
Can I collect my order in store?+
Absolutely. Choose Click & Collect at checkout and we'll have your order ready, usually within a few hours.
What is your returns policy?+
Unused items in their original packaging can be returned within 30 days for a refund or exchange. Faulty goods are covered by your statutory rights and the manufacturer's warranty.
Do you service and repair machinery?+
Yes — our service department repairs and services tractors, quads, ride-on and push mowers, chainsaws and more, using genuine parts.
Is finance available?+
Flexible finance options are available on machinery and selected big-ticket items, subject to status and approval. Ask in store or contact us for current rates.
Are your products covered by warranty?+
All products come with the manufacturer's warranty. Keep your receipt as proof of purchase and contact us if anything goes wrong.
How do I leave a review?+
Open any product page and scroll to Customer Reviews, where you can give a star rating and share your experience to help other shoppers.